Returns & Exchanges
At Ocean Trail, we want you to be completely satisfied with your coastal-inspired apparel. If your purchase doesn't fit or meet your expectations, you can return or exchange any unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging with all tags attached, and include the printed packing slip inside the box.
Label and Ship
Download and print the prepaid shipping label from your email, attach it to your parcel, and drop it off at any authorized carrier location.
Processing and Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange item within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing